Refund policy

Return & Refund Policy

We want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, you may return it within 5 days of receiving your item(s).

Return Conditions:

• Items must be returned within 5 days of delivery

• Items must be unused, in original condition, and with all tags attached

• Items must show no signs of wear, damage, or alteration

• Original packaging must be intact and included with the return

Return Process:

1. Contact our customer service at jaestud1os@outlook.com within 5 days of receiving your order to initiate a return

2. We will provide return instructions and the appropriate return address

3. Ship your return using a trackable shipping method

4. Once received and inspected, we will process your refund or exchange

Shipping Costs:

• Customers are responsible for return shipping costs

• Original shipping fees are non-refundable

• We recommend using a trackable shipping service as we cannot be responsible for lost returns

Refunds:

• Refunds will be issued to the original payment method

• Please allow 3-5 business days for the refund to process after we receive your return

• Exchanges are subject to product availability

Non-Returnable Items:

• Any item not in its original condition

• Items damaged due to customer misuse

• Items returned without prior authorization

For any questions about our return policy, please contact us at jaestud1os@outlook.com.